Terms and conditions of use

Terms of Use of the Website www.blackhawkdrums.pl

1. General Information

These Terms of Use define the terms of use of the website located at www.blackhawkdrums.pl (hereinafter referred to as the "Website"), operated by BH Drums Tomasz Swoboda, with its registered office in Bielsko-Biała at ul. Bartnicza 5/10, and Tax Identification Number (NIP): 6462441658 (hereinafter referred to as the "Operator").

The Website is an online marketplace enabling Sellers to offer products and Buyers to purchase them.

The Operator provides technical infrastructure and supports the process of concluding contracts between Buyers and Sellers, but is not a party to these contracts.

BH Drums is the owner of the Black Hawk Drums brand and licenses its use to third parties for the purposes of conducting commercial activities.

Each User is obligated to comply with the provisions of these Terms of Use.

2. Definitions

Operator – BH Drums Tomasz Swoboda, owner of the Website.

User – a natural person, legal entity, or organizational unit using the Website.

Seller – an entrepreneur conducting business activity offering Products through the Website.

Buyer – a User purchasing a Product from the Seller through the Website.

Product – a movable item offered on the Website.

Transaction – a sales agreement concluded between the Buyer and the Seller through the Website.

3. Scope of Services Provided by the Operator

The Operator provides the technical tools necessary for:

publication of Product offers by Sellers,

concluding Transactions between Buyers and Sellers,

executing payments through external payment processors,

sending notifications related to the execution of Transactions.

The Operator is not responsible for the quality, safety, or legality of the Products offered, nor for the accuracy and reliability of the offer descriptions.

The Operator does not guarantee the completion of the Transaction or the conformity of the Product with the description.

4. Registration and User Account

Using the full functionality of the Website requires registering an account.

The User is obligated to provide truthful and up-to-date information.

The Operator may refuse registration or delete the account of a User who violates the Terms and Conditions.

5. Ordering Rules

The Buyer may place orders for Products offered by Sellers using the order form available on the Product page.

The Transaction is concluded upon confirmation of the order by the Seller.

Payment is made via integrated payment gateways.

6. Order Fulfillment

The Seller is obligated to fulfill the order within the time specified in the offer.

The Product is shipped to the address provided by the Buyer.

The Seller bears full responsibility for the completion of the Transaction.

7. Complaints and Returns

The Buyer has the right to withdraw from the sales contract concluded with the Seller within 14 days of receiving the Product, in accordance with applicable law.

All complaints regarding Products should be submitted directly to the Seller.

The Operator may act as an intermediary in communication between the Buyer and the Seller, but is not responsible for resolving any disputes.

8. Operator's Liability

The Operator is not a party to the Transaction and is not responsible for its course.

The Operator is not responsible for the actions or omissions of Sellers or Buyers.

The Operator is not liable for damages resulting from using the Website in a manner inconsistent with the Terms and Conditions.

9. Personal Data

The Operator is the administrator of the personal data of Website Users.

Personal data is processed in accordance with applicable laws and the Privacy Policy.

10. Final Provisions

The Operator reserves the right to amend the Terms and Conditions.

Amendments to the Terms and Conditions take effect upon their publication on the Website.

Using the Website after any amendments to the Terms and Conditions constitutes acceptance thereof.

In matters not regulated herein, the provisions of the Civil Code and other relevant acts shall apply.